FAQ - Property Kraft Africa

Question 1

What services does Property Kraft Africa offer?

Accepted Answer

Property Kraft Africa offers comprehensive property and facility management services including cleaning services, security services, maintenance, landscaping, waste management, and 24/7 operational support for both residential and commercial properties.

Question 2

Do you provide 24/7 support?

Accepted Answer

Yes, we provide 24/7 operational support and emergency response services. Our team is always available to handle urgent maintenance issues, security concerns, and other property-related emergencies.

Question 3

What areas do you serve in Lagos?

Accepted Answer

We primarily serve Lagos, including Lekki, Victoria Island, Ikoyi, and surrounding areas. Our service area covers a 100km radius from our headquarters in Lekki Phase 1.

Question 4

How do you ensure quality service delivery?

Accepted Answer

We maintain high standards through regular quality audits, trained staff, transparent reporting, and client feedback systems. Our team undergoes continuous training and we use advanced technology for monitoring and communication.

Question 5

Can you manage both residential and commercial properties?

Accepted Answer

Yes, we specialize in managing both residential and commercial properties. Our services are tailored to meet the specific needs of each property type, from single-family homes to large commercial complexes.

Question 6

How do I get started with Property Kraft?

Accepted Answer

Getting started is easy! Simply contact us via phone (+234 816 549 0072) or email (hello@propertykraft.africa) for a free consultation. We'll assess your property and create a customized management plan.

Question 7

What makes Property Kraft different from other property managers?

Accepted Answer

Property Kraft stands out through our end-to-end solutions, operational transparency, client satisfaction focus, and African market expertise. We provide full operational visibility and maximize property value while ensuring seamless service delivery.

Question 8

Do you handle tenant screening and management?

Accepted Answer

Yes, we offer comprehensive tenant screening, lease management, rent collection, and tenant communication services. We ensure smooth landlord-tenant relationships and handle all administrative aspects of property management.

Question 9

What maintenance services do you provide?

Accepted Answer

We provide comprehensive maintenance services including preventive maintenance, emergency repairs, HVAC maintenance, plumbing, electrical work, and general property upkeep. Our team handles both routine maintenance and urgent repairs.

Question 10

How do you handle security for managed properties?

Accepted Answer

We provide professional security services including 24/7 security personnel, CCTV monitoring, access control systems, and emergency response protocols. Our security measures are customized to each property's specific needs.

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